Last week a colleague called me to ask for help. Apparently, a handful of chapters are showing a pattern of violations and confusion around risk management policy and the NPC unanimous agreements. She has now been charged with creating and presenting a policy training session for each chapter. She was concerned, because the program could very easily turn into the typical pain-filled policy reading. Instead, she wanted to do something more meaningful and interesting that might actually work. If she had done what most people do: